Microsoft services disrupted across 74 countries, including India.

Certain Microsoft services have faced disruptions globally, including in India, leaving users unable to access platforms such as Microsoft 365, Outlook, and Teams. These services have been down for approximately 12 hours, affecting the functionality of Microsoft 365, Outlook, and Teams. The outage began overnight in the United States.

According to Indian Standard Time (IST), the issues started at 12:38 AM, and even after 12 hours, the services have yet to be restored. DownDetector has reported that services are affected in 74 countries, including India and the United States. Additionally, the Hong Kong business sector has also been impacted.

DownDetector, a website that tracks global outages, confirmed that issues with Outlook first appeared in the United States at 2:00 PM (approximately 12:30 PM IST), with nearly 100,000 reports logged on the platform during that time.

Air India has stated that its flights remain unaffected by the Microsoft outage. There have been no changes to flight schedules, and the airline’s operations continue without interruption. Microsoft 365, Outlook, and Teams are widely used by companies and government entities across the globe. Consequently, the disruption of these services has brought operations at many organizations to a standstill. The company is actively working to resolve the issue.

Microsoft has indicated that the changes implemented to restore the services did not perform as expected. The company is now exploring alternative solutions to address and resolve the problem. The company has stated that some of its servers unexpectedly went down, causing the load to shift to other servers. This resulted in such a heavy load that users experienced connectivity related issues.